Reference

Terms and Conditions That Govern Your 588h Account

These terms set out the rules between you and 588h when you open an account, place bets, deposit funds through bKash, Nagad or Rocket, and request withdrawals.

Account eligibility by regionbKash, Nagad, Rocket deposits coveredWithdrawal conditions explainedAccount suspension rules includedUpdates notified via account
588h Terms and Conditions That Govern Your 588h Account
HOW WE HANDLE THIS

Account Security and Policy Commitments

Payment Wallet Matching Every deposit and withdrawal is matched to the wallet you registered — bKash, Nagad or Rocket. This matching step protects your account from unauthorised payout requests.
Account Data Retention We retain transaction records and account activity logs for the period required under applicable regulations. You may request a summary of your own records through the Help Centre.
Terms Update Notification When we change these terms, a notification appears inside your account on next login. We do not rely only on email — the in-account alert is the primary notice channel.
Dispute and Contact Path If you believe a term has been applied incorrectly to your account, raise it via live chat first. Unresolved cases can be escalated by email with your account ID and transaction reference.
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat widget from any page inside your account to ask about a specific clause, a payment hold or a withdrawal condition in these terms.
Email Support Send a written query to our support address if you need a formal response about account suspension, wallet verification or a disputed term.
Account Help Centre Log in and visit the Help section to find wallet-specific FAQs covering bKash, Nagad and Rocket transactions and how they interact with these terms.

Common Questions About These Terms

These answers cover the clauses we hear about most — from how payment wallet rules work to what happens when terms are updated or your account is reviewed.

Access depends on whether online wagering is permitted under your local law and whether your region is supported. Use the platform only where local regulations allow it.

Wallet matching — sending your withdrawal back to your bKash, Nagad or Rocket account — is a fraud-prevention requirement written into these terms to protect your funds.

We notify you through your account on next login. Continuing to use the platform after that notification counts as acceptance of the revised terms under this agreement.

These terms allow us to suspend accounts immediately where we detect duplicate registrations, fraudulent payment attempts or activity that breaches these conditions. We will notify you by the contact details on file.

Log in and go to the Help Centre, then submit a data request. We will provide a summary of your account activity and wallet transactions within the timeframe our policy allows.

Promotion-specific conditions are published on the promotions page and form part of these terms by reference. Where there is a conflict, the promotion page terms apply to that specific offer.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.