Reference

How 588h Handles Your Personal Data

When you open an account with us or make a deposit through bKash, Nagad, or Rocket, you share information we take seriously.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie and device transparencyBangladesh-eligible regions only

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access your data, correct something, or ask us to delete your account record, our support team handles privacy requests directly. You can reach us through live chat on the platform, by email, or via the account help section. We aim to respond to data requests within a reasonable timeframe, and we will confirm receipt of your request when you send it.

Live Chat Open the chat window from your account dashboard to send a privacy request. Our support team will confirm receipt and follow up with next steps.

Email Support Send your data access or deletion request by email through the contact address shown in your account settings. Include your registered phone number for faster verification.

Account Help Section Log in and navigate to the Help section under your account profile to submit a written privacy query. This path also covers wallet verification questions for bKash or Rocket.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption across all account pages and payment flows, including the screens where you enter your bKash PIN confirmation or Nagad transfer details. Cookies on the platform are used to keep your session active, remember your language preference, and measure which parts of the lobby you visit — not to track you across other websites. You can adjust cookie settings through your browser at any time. Account data is stored on secured servers and access is restricted to staff who need it to operate your account or respond to your support request.

SSL Encryption

Every page that handles your account credentials or payment details — including bKash and Nagad deposit screens — is protected with SSL encryption to keep data in transit secure.

Cookie Control

We use session cookies to keep you logged in and functional cookies to remember your settings. You can manage or clear cookies in your browser without losing your account data.

Data Retention

Your account data is kept while your account is active. After closure, we retain records only as required by applicable rules. You can request a summary of what we hold at any time.

Who to Contact for Changes

To correct your registered name, phone number, or wallet reference, contact us via live chat or the email shown in account settings. Identity verification is required before changes are applied.

What Data We Collect and Why

588h Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, email address, phone number, and the mobile wallet details linked to your account, such as your bKash or Nagad number. When you make a deposit or request a withdrawal through Rocket or Nagad, our

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payment processor handles the transaction record, and we store a reference to verify your account history. We also collect device and session data automatically: the type of device you use, your browser, your IP address, and pages you visit within the platform. This helps us keep
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your account secure and show you content relevant to your region. We do not sell your personal data to third parties. Your information is used to process payments, verify your identity, respond to support requests, and meet any obligations that apply under local law in Bangladesh.
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Availability and data handling obligations depend on your local law and the eligible regions we serve. If you access the platform from outside a supported region, your data may still be processed under the same policy terms. We retain your account data for as long as
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your account is active and for a period after closure as required by applicable rules.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Policy Questions

Below are the questions we hear most often about how your data is handled on 588h. If your question is not covered here, reach out through live chat or the account help section and we will respond directly.

We collect your name, phone number, email address, and the mobile wallet number you register — such as your bKash or Nagad number. Device and session data is also collected automatically when you log in.

We do not sell your data. We share it only with payment processors handling bKash, Nagad, or Rocket transactions, and with service providers that help us run the platform, under strict data handling terms.

Send a data access request via live chat or by email through your account settings. Include your registered phone number so we can verify your identity before releasing any account information.

Yes. Submit a deletion request through the account help section or by email. We will remove your personal data once we have verified your identity, subject to any retention rules that apply under local law.

Cookies keep your session active and remember your settings. You can clear or block them in your browser at any time. Doing so may log you out but will not affect your stored account or wallet data.

The same policy terms apply to your data regardless of where you connect from. However, access to the platform depends on your local law and eligible regions, so we recommend checking before you log in.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 588h Handles Your Personal Data

Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Your Privacy Policy Questions

01 What personal data does 588h collect when I open an account?

02 Does 588h share my data with third parties?

03 How can I request a copy of the data 588h holds about me?

04 Can I ask 588h to delete my account data?

05 How does 588h use cookies and can I turn them off?

06 Does this privacy policy apply if I access 588h from outside Bangladesh?

Privacy Policy

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